Connected Rewards Adjustments

BGE makes brief, limited adjustments of up to four degrees on enrolled thermostats. Typically, this will happen during weekday afternoons between May and September. Adjustments can also occur year-round for electric-heat customers. To help minimize impact, adjustments usually won’t occur on weekends or holidays when people are more likely to be home.

Load Management

Load management programs, like Connected Rewards, are designed to manage customer use of electricity in response to periods of very high electricity demand. Having customers reduce their energy use at critical times benefits you and the community. By effectively managing your electric usage, you are helping to avoid building new power plants and ensuring our communities receive stable power.

Peak electric demand

Electricity usage fluctuates constantly due to weather conditions, commercial and industrial business hours and residential electricity usage. During the summer months, demand is usually greater as electricity is used to cool homes and businesses, especially during weekday afternoons. Peak electric demand refers to the point of highest electricity use over a certain period. Throughout the day, BGE continually monitors electricity demand to minimize cost and ensure reliable delivery of power.

Pre-conditioning

BGE may adjust your thermostat by as much as three degrees before an adjustment occurs. This pre-conditioning period helps maintain a comfortable temperature when the adjustment happens and may help to reduce energy use.

Opting out

If an adjustment occurs at an inconvenient time, Connected Rewards participants may opt out of that specific adjustment by changing the temperature through a mobile app, web, or thermostat. Opting out will not remove you from Connected Rewards and you'll still receive your bill credits.

BGE C&I Connected Rewards Factsheet

Small Business Energy Solutions