Resources Glossary Adjustment eventAn adjustment event is when BGE makes brief, limited adjustments of up to 4 degrees on enrolled thermostats. Typically, adjustment events occur during weekday afternoons between May and September. Adjustment events can also occur year-round for electric heat customers. To help keep you and your family comfortable, events usually won’t occur on weekends or holidays when people are likely to be home.Load ManagementLoad management programs, like Connected Rewards, are designed to manage customer use of electricity in response to periods of very high electricity demand. Having customers reduce their energy use at critical times benefits you and the community. By effectively managing your electric usage, you are helping to avoid building new power plants and ensuring our communities receive stable power.Peak electric demandElectricity usage fluctuates constantly due to weather conditions, commercial and industrial business hours and residential electricity usage. During the summer months, demand is usually greater as electricity is used to cool homes and businesses, especially during weekday afternoons. Peak electric demand refers to the point of highest electricity use over a certain period. Throughout the day, BGE continually monitors electricity demand to minimize cost and ensure reliable delivery of power. Pre-conditioningBGE may adjust your thermostat by as much as 3 degrees before an adjustment event begins. This pre-conditioning period helps maintain a comfortable temperature when the event starts and may reduce energy use during the event.Opting outIf an adjustment event occurs at an inconvenient time, Connected Rewards participants may opt out of that specific event by adjusting the temperature through a mobile app, web or thermostat. Opting out will not remove you from Connected Rewards and you'll still receive your bill credits. Helpful Links BGE NowRebates and discounts for energy-saving productsTips for additional energy savingsSetting Your ecobee3 Thermostat for Efficiency