Frequently Asked Questions General FAQ Questions How are Energy Savings Days changing? Yes, beginning in 2026, you must be enrolled in either PeakRewards or Connected Rewards to participate in Energy Savings Days. Once enrolled, customers can stack incentives from both Energy Savings Days and the standard incentive from their PeakRewards or Connected Rewards program. To sign up for Connected Rewards, please click here. What’s the difference between Connected Rewards, PeakRewards and Energy Savings Days (ESD)? The PeakRewards program is BGE’s legacy load management program and cycles participants’ air conditioning on and off via an enrolled programmable thermostat or outdoor switch on their air conditioning units during periods of high electricity demand. In exchange for participation, customers receive bill credits every summer (May–September).The Connected Rewards program makes brief, limited adjustments of up to 4 degrees on enrolled smart thermostats during periods of high electricity demand. In exchange for participation, customers receive bill credits every summer (May–September).Beginning in May 2026, enrolled PeakRewards and Connected Rewards will be eligible to earn additional bill credits during Energy Savings Days which may occur outside of adjustment events. Participants simply use less electricity during the Energy Savings Day event and earn $1.25 in bill credits for every kilowatt-hour saved compared to your normal use.All adjustment events occur on weekdays between 2PM – 6PM during periods of high electricity demand. To help keep you and your family comfortable, events usually won’t occur on weekends or holidays. When are BGE’s peak hours? For information on BGE’s standard rate and information on how to have pricing based on time of use, please visit: https://www.bge.com/Pages/Time-of-Use.aspx Do I have to be in Connected Rewards or PeakRewards to participate in Energy Savings Days? No, you are not required to be enrolled in PeakRewards or Connected Rewards to participate in Energy Savings Days, but being enrolled in either program allows you to receive additional rewards. While PeakRewards is not accepting new enrollments, the Connect Rewards program is. Sign up today! How do I find out about BGE outages? To view the outage map, please visit: https://www.bge.com/outages/experiencing-an-outage/outage-map How do I pay my BGE bill? To pay your bill, please visit https://www.bge.com/MyAccount/MyBillUsage/pages/paymybill.aspx For more questions and information related to PeakRewards, please visit our PeakRewards FAQ page For more questions and information related to Connected Rewards, please visit our Connected Rewards FAQ page