Your HVAC equipment must be in working condition. This service is intended to improve your system’s performance, not to fix any underlying or present issues. For a proper system check, a minimum outdoor temperature is required: 60°F for central air conditioners and 35°F for air source heat pumps.

Residential ducted HVAC equipment is eligible to receive a tune-up. This includes central air conditioners with a fossil fuel furnace, air source heat pumps with electric heat backup and dual fuel air source heat pumps.

The following systems are not eligible to receive a tune-up:

• Geothermal equipment
• Mini-splits
• PTAC (packaged terminal air conditioners)
• Window units
• Any equipment for which a technician is ineligible to collect all program-required data

In addition, the participating contractor reserves the right to deny service to any equipment they deem ineligible.

The program is provided at no additional cost for BGE residential customers.

Your HVAC unit is eligible for a tune-up once every three years.

Your contractor will identify any problems your system may have and restore your equipment to its optimal working condition through various procedures, including the following:

• System performance testing
• Coil inspection
• Indoor and outdoor coil cleaning (if accessible)
• Electrical inspection
• Refrigerant level inspection
• Condensate drain cleaning (if accessible)

A participating contractor will contact you within two business days to schedule a tune-up. Only the certified contractors on this list are authorized to perform a tune-up on behalf of BGE.

Customers are only eligible for a Smart Thermostat through the process of getting an HVAC Tune-up.