BGE Smart Energy Savers Program® Contact Information: Energy Saving Programs Residential Customers Business Customers Toll-Free: 1.877.685.SESP (7377) (Monday–Friday, 7 a.m. to 7 p.m.) Residential@BGESmartEnergy.com 410.290.1202 (Monday–Friday, 7 a.m. to 7 p.m.) Business@BGESmartEnergy.com Emergency Contact Information: To report a power outage, call toll-free 1.877.778.2222 When reporting a power outage, your call goes directly to our trouble processing center for response. The system works by matching your phone number to your account, so it's important that we have your current phone number on file. If you move or change phone numbers, you can use our online account management service to update your phone number. You can also call BGE at 1.800.685.0123 to update your phone number. Please have your account number available when you call. If you smell a gas leak, call 1.800.685.0123 Non-Emergency Contact Information/Customer Care Center: Toll-Free: 800.685.0123 Fax: 410.712.9323 TTY/TDD (Maryland Relay Service): 800.735.2258 Customer Care representatives are ready to serve you: 7am-7pm Monday-Friday Emergency service is available 24 hours a day Foreign-language interpreters are available