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Connecting your Wi-Fi Thermostat to Wi-Fi

In order to participate in PeakRewardsSM and get the most benefit out of your ecobee3 lite Wi-Fi thermostat, your thermostat must be registered and connected to your home’s secure Wi-Fi network. Please note that hot spots are not eligible. To learn more about the requirements of PeakRewards, review the program terms and conditions.

Follow the steps below to connect your thermostat to your secure, in-home Wi-Fi network.

Offline Device Notification

Please note that if our records indicate that your smart thermostat has been disconnected from Wi-Fi, we will send you a letter or email. If we detect that your thermostat has been offline for 4 weeks, BGE will remove you from the PeakRewards program. If you are removed from the program, you can keep your Wi-Fi thermostat, but you will not receive summer bill credits (June–September).

Registering your ecobee3 lite

You can register your thermostat online at ecobee.com or by downloading the ecobee app. For step by step instructions, please visit: https://support.ecobee.com/s/articles/How-to-register-your-ecobee-devices

Support

If you need additional assistance connecting your PeakRewards Smart Thermostat to Wi-Fi, contact the PeakRewards customer hotline at 1.888.309.PEAK (7325), Monday–Friday, 8am to 5pm.

If you need technical assistance with your PeakRewards Smart Thermostat,  please visit Article Detail (ecobee.com) or call ecobee’s support line at 1.888.535.0720, Monday–Friday 8 am–12 am or Saturday–Sunday 9 am–9 pm.

empower maryland

EmPOWER Maryland programs are funded by a charge on your energy bill. EmPOWER programs can help you reduce your energy consumption and save you money. Learn more about EmPOWER Maryland.